https://www.informatica.com/products/master-data-management.htmlEnterprise Data Management: Managing and optimizing data across an enterprise is crucial for maintaining a competitive edge in today’s data-driven world. This is especially true for large organizations with complex operations. In this blog, we delve into how a Fortune 500 company based in North America partnered with RCTECH Consulting Practice to implement Informatica Master Data Management (MDM), Cloud Data Integration (CDI), and Cloud Data Quality (CDQ) solutions. This transformative journey enabled the company to onboard internal stakeholders, minimize operational costs, and streamline processes across various business units.
The Fortune 500 company faced major challenges in managing its data across different business units. Their existing data systems were isolated, which led to fragmented and inconsistent information. This, in turn, made decision-making difficult. As a result, they experienced issues like duplicate payments due to overlapping invoices, marketing campaigns that missed their target audience, and supply chain disruptions caused by inaccurate data. Additionally, the company struggled with onboarding new acquisitions.
Inconsistent data quality and governance delayed integrations and increased operational costs. It was clear that they needed a solution to unify data, ensure accuracy, and streamline usage across the enterprise. Solving these problems became crucial for improving efficiency and reducing costs.
We began the project with a comprehensive platform health check to gain insights into the company’s source systems, target systems, data volumetrics, and data quality. This assessment also covered third-party integrations, outbound data requirements, and real-time data delivery needs.
Following the health check, our MDM experts conducted a workshop with all stakeholders to present our strategy and reveal key insights. Each business unit provided an overview of their current workflows for onboarding customers, suppliers, and products. This collaborative effort helped us identify the critical data elements for each domain—customer, products, suppliers, and reference data.
Our implementation began with the customer domain, where we onboarded 3.1 million customer records. These records were curated, consolidated, and subjected to matching and merging processes. We leveraged Informatica Cloud Data Integration (CDI) for data loading and Cloud Data Quality (CDQ) for applying data quality rules.
To further enhance efficiency, we introduced AI and ML-based jobs for the MDM Master Data certification process. This automation reduced the certification time by 90% compared to manual methods. Our consultants also trained the ML algorithms to merge matched records using AI accurately.
After certifying the master data, we focused on delivering it efficiently. We set up three methods for data delivery: batch processing, real-time delivery, and a pub/sub model. Proper planning and sizing helped us optimize the delivery time across the organization.
Each business unit needed the data at different times. Before using the data, they wanted to ensure its accuracy. To meet this need, we segmented the master data based on factors like demographics, income, gender, and ethnicity. This segmentation allowed us to monitor the data’s accuracy and freshness.
If the data showed signs of aging or inaccuracy, we sent it back for further curation and matching. This process ensured that the data remained reliable before it was used in business decisions.
We used Informatica’s Cloud Data Governance and Catalog (CDGC) to maintain control and accuracy of the master data. Our data governance experts first added essential information like business glossaries, metadata, and data quality rules to the CDGC. We also included profiling results for better oversight. This approach ensured that every part of the master data was properly governed. As a result, the company could rely on accurate and compliant data for critical business decisions.
Refer to our earlier blog regarding “The Epic Journey of Building an Enterprise Data Platform from Ground Zero”
The implementation of Informatica MDM, CDI, and CDQ solutions transformed the data management process for this Fortune 500 company. By unifying data, improving accuracy, and streamlining processes, the company reduced costs and boosted efficiency. Advanced data governance through CDGC kept the data reliable and compliant.
At RCTECH Consulting Practice, we help companies overcome similar data challenges. If your organization struggles with managing or governing data, we can assist. Our team of certified Informatica experts provides tailored solutions to meet your needs. Contact us today to start improving your data management. Let’s work together to unlock the full potential of your data.
Are you ready to transform your data management capabilities and achieve significant cost savings? Contact us today to learn more about our services and how we can help you achieve your data management goals.
At RCTECH Solutions, your data deserves the best, and we are here to deliver just that. Let’s work together to unlock your data’s full potential and drive your organization to new heights.
Contact Us:
Email: contactus@rctech.org
Phone: 1.855.256.8334